What we collect
When you submit the contact form. Your name, email address, company, role, company size, industry, the operational problems you tick, and anything you write in the message field. We also record which page you first arrived on and which page you submitted from, because it tells us which part of this site was actually useful.
When you subscribe to Insights. Your email address, and the timestamp of your confirmation click. Subscription is double opt-in: the address does nothing until you confirm it from the email we send.
When you read a page. Aggregate analytics events — page views, scroll depth on case studies, which provenance tags get clicked, which filters get used. These are recorded without cookies and without a profile that identifies you.
Spam protection. Form submissions record a salted hash of your IP address and your browser user-agent string. The hash lets us rate-limit abuse; the raw IP address is never stored.
The self-check lists on case studies and industry pages are not transmitted anywhere. What you tick stays in your browser and is never sent to us.
Why we collect it
To reply to you, to send the newsletter you asked for, to understand which pages help buyers, and to keep the forms from being abused. Nothing here is sold, rented, or used for advertising.
How long we keep it
- Contact enquiries: 24 months from the last exchange, then deleted.
- Newsletter subscriptions: until you unsubscribe, plus 30 days.
- Analytics events: 14 months, in aggregate form only.
- Spam-protection hashes: 30 days.
Who else processes it
Our hosting provider, our email provider, our analytics provider, and the workflow automation that routes an enquiry to the right person. Each processes data on our instructions and none of them may use it for their own purposes. We will name the current providers on request.
Your rights
You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email hello@promata.net and we will action it within 30 days. You do not need to give a reason. Unsubscribing from the newsletter takes one click and needs no email to us at all.
Changes
If this policy changes materially we will say so at the top of this page and date the change. We will not make a change quietly and rely on you re-reading it.